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What Our Customers Are Saying

From 49 reviews
Daniel Chavez
Daniel Chavez

Th service was excellent although delayed due to back ordered parts.

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brittany Bernardin
brittany Bernardin

We really enjoy Albuquerque Pool and Spas. They are very timely, professional and knowledgeable. Every time they are quick to show up and help us with any pool needs. They know their pools.

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Norman Currier
Norman Currier

Technician arrived on time was professional and had my pump up and running in and hour. Best part they can put them morning after I called them. Will get my repeat business..

Response from business owner

Thank you, it is very much appreciated!!

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hymers
hymers

I called Friday to get our new pool winterized and Michael was there Monday morning. Pleasant informative and competent, he worked through the entire process answering questions clearly. He finished by cleaning up equipment and setting …

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Response from business owner

Thank you very much.

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Ed Singleton
Ed Singleton

The service technician was on-time, drained and shutdown our hot tub and left us ready for winter the day before the recent snow. He was very professional, friendly and efficient. A good service value for the fee charged. I highly …

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Randy Huntsman
Randy Huntsman

We are first time pool owners, Albuquerque pools have been a great resource and their customer service is outstanding!

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David Phillips
David Phillips

The display panel on my old Raypak swimming pool heater died, and AP&S swapped out the old panel for a new one. The company responded promptly, and the service tech was careful to keep me informed about what he was doing.

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Anita Garcia
Anita Garcia

Albuquerque Pool were very prompt and thorough. The pool inspection was promptly return within 24 hours. Highly recommend

Response from business owner

Thank you it's always a pleasure doing business with you.

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Joshua Escobedo
Joshua Escobedo

Abq pools and spas were great they scheduled us as soon as they could and came out to remedy our broken valve. Work was done in a timely fashion. Techs were nice and knowledgeable. Great service.

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john grasinger
john grasinger

Got our equipment up and running with quick and efficient service

We’ll definitely call them again!

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Juanita Wilson
Juanita Wilson

My initial inspection and reinspection experience was great! Great service great communication! When I did have questions, the response was very quick! Highly recommend!

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Heather Philpot
Heather Philpot

Professional, affordable, and same day service! The tech who installed our new motor for pool pump was knowledge, friendly and answered all my questions. They definitely earned us as returning customers!!!! Thank you!!

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Betty Davis
Betty Davis

Very professional and expert service. The inspector took time to explain the equipment and was thorough in his inspection. Highly recommend.

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Cari Busby
Cari Busby

Awesome company! Very friendly staff

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Shannon McAlexander
Shannon McAlexander

Great Experience! They were able to get us in quickly after another company had postponed our pool opening by a month. Grosvenor was amazing!! Professional, thorough and on time! We are fairly new to having a pool so he was able to provide …

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Response from business owner

Shannon, we’re glad you were pleased with our work. We appreciate you taking a moment to leave this review and show your support. We'll always be here when you need us! -Brad C., Business Owner

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Rebecca Trujillo
Rebecca Trujillo

Our pool heater broke and when I called Albuquerque pools and spas I spoke with Tracy who was very friendly and helpful over the phone my husband then called her the next day to make an appointment they got us in right away and their …

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Response from business owner

Rebecca, we're glad we could help out! If you need anything else in the future, you know where to find us. -Brad C., Business Owner

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Mason Karnas
Mason Karnas

Professional and timely. Great family owned service and repair company. I’d recommend them

Response from business owner

Mason, we appreciate you taking a moment to leave this review and show your support. We'll always be here when you need us! -Brad C., Business Owner

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Peter Peterson
Peter Peterson

Great experience all around, from getting a quote to the work being completed. Had them replace my liner in my pool and everything looks amazing. Will definitely call them again if I ever need more work done on my pool. Everyone was super …

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Response from business owner

Peter, we’re glad you were pleased with our work. We appreciate you taking a moment to leave this review and show your support. We'll always be here when you need us! -Brad C., Business Owner

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Ron
Ron

Always there to help. Much appreciated!

Response from business owner

Thank you for this review, Ron. Feel free to reach out if there's anything else you need. -Brad C., Business Owner

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Darlene Kamplain
Darlene Kamplain

Love these guys! They are always so helpful and have great customer service. Definitely definitely recommend!!

Response from business owner

We're thrilled our expert service and friendly staff has turned you into a loyal customer, Darlene. We appreciate you taking a moment to leave this review and show your support. We'll always be here when you and your pool need us! -Brad C., Business Owner

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Mike Solma
Mike Solma

These guys are Pro’s!!! Very informative and helpful! I will be using them anytime I have a pool issue from now on, two thumbs up 👍👍

Response from business owner

Mike, thanks for taking a moment to show your support. We'll always be here to provide friendly and professional service when you need us. -Brad C., Business Owner

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Del Maverick1
Del Maverick1

I have a small indoor therapeutic pool/hot tub. I have used Albuquerque Pool and Spa several times and they are very professional and know what they are doing. They also have a store that has pool supplies at a good price. Family owned and …

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Response from business owner

Del, thanks for taking a moment to show your support. We'll always be here to provide friendly and professional service when you need us. -Brad C., Business Owner

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Jim Hudson
Jim Hudson

Nice doing business with knowledgeable folks. Prompt and efficient. Recommended.

Response from business owner

Jim, thanks for taking a moment to show your support. We'll always be here to provide friendly and professional service when you need us. -Brad C., Business Owner

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Jenny Wagner
Jenny Wagner

Fast, friendly, efficient, and a great price!

Response from business owner

Thank you and good luck with your move.

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Rafael Aspeitia
Rafael Aspeitia

Very quick in response, pump replaced. Very helpful in getting pool fixed

Response from business owner

Rafael, we're glad we could help out! If you need anything else in the future, you know where to find us. -Brad C., Business Owner

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Joe Gomez
Joe Gomez

These guys know what they are doing when it comes to swimming pools and spas.

Need them back to do some more work.

Response from business owner

Joe, we're happy to know you were impressed with our work on your pool! Just let us know when you're ready for us to come back to help with more. Take care. -Brad C., Business Owner

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Noetic Force
Noetic Force

Great service!

Response from business owner

Noetic, we're grateful for this review. If you need anything, please feel free to contact us. -Brad C., Business Owner

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Becky Alvarado
Becky Alvarado

Company was timely and professional.

Response from business owner

Becky, we're grateful for the excellent review! If we can lend a hand again, be sure to contact us. -Brad C., Business Owner

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James Thomas
James Thomas

The technician that came and looked at the pool was very clear in explaining all the functions of the equipment. He arrived on time and most thorough.

Response from business owner

James, we're glad we could help out! If you need anything else in the future, you know where to find us. -Brad C., Business Owner

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Robert Coleman
Robert Coleman

Even though they are extremely busy, Brad is very responsive. Of course there are different companies you can choose for your pool needs, each time I choose this company I am satisfied.

Update: completely satisfied with the …

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Response from business owner

Thank you for your kind words. I will let our as know how happy you are. Thank's again. Brad

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Tim Tourville
Tim Tourville

These are my go to guys want to comes to pools.

Response from business owner

Thank you for your support, Tim. If there's anything you need, just be sure to let us know. -Brad C., Business Owner

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greg brown
greg brown

The Technician Tony was great. Very professional and knowledgeable

Response from business owner

Greg, thanks for taking a moment to show your support. We'll always be here to provide friendly and professional service when you need us. -Brad C., Business Owner

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Gene B.
Gene B.

My pool pump when out a few days before we had company coming over for the weekend. I explained my situation to Brad, and he sent a Tech out to repair the pump the same day at a very reasonable price.

Response from business owner

Gene, we’re glad you were pleased with our work. We appreciate you taking a moment to leave this review and show your support. We'll always be here when you need us! -Brad C., Business Owner

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Christie Shultz
Christie Shultz

ABQ Pool & Spas was a great company! The inspector was on time, friendly, and efficient!

Response from business owner

Thank you so much 💓

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Sam B.
Sam B.

Very punctual and professional, fixed my pool heater and gave me some valuable advices.ty, will definitely use the services of Albuquerque pool and spas again.

Response from business owner

Sam, thank you.

via Google
H de la Garza
H de la Garza

Service and price were good. Job was done professionally with all employees and owner of company personable and nice. Only issue that dropped review one star was scheduling, not returning of phone calls to schedule and one no show for …

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Response from business owner

Thank you so much for your positive response. We will be here for you.

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Laura
Laura

This inspection was very responsible and thorough along with being well detailed about repairs and their cost. Thank you so much for your professionalism

Response from business owner

Laura, we’re glad you were pleased with our work. We appreciate you taking a moment to leave this review and show your support. We'll always be here when you need us! -Brad C., Business Owner

via Google
V Pav
V Pav

Great service. Reasonable price. On time, did what they said, quickly and properly and even came back and fixed a new unrelated minor issue at no charge. This is our second time using them and have been very satisfied! They are now our "go…

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Response from business owner

Thank you so much for your review. Please call us at any time we are here for you.

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Tristan Kumar
Tristan Kumar

Good people good products

Response from business owner

Thank you for all your support, Tristan. Let us know if there's anything else you need. -Brad C., Business Owner

via Google
Dana Liolios
Dana Liolios

Wonderful experience and Brad (the owner) was totally hands on as well as being patient with all my questions regarding my new vinyl liner. He was extremely professional as well as personable. He was very helpful and knowledgeable with over…

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Response from business owner

Dana, we’re glad you were pleased with our work. We appreciate you taking a moment to leave this review and show your support. We'll always be here when you need us! -Brad C., Business Owner

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diane albert
diane albert

I bought a Saluspa on Amazon. In a few days it wouldn't heat. I left a message on Albuquerque Pool and Spa after hours. They immediately texted me. They troubleshooted with me on phone. They suggested filter was clogged. They were correct! …

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Response from business owner

Thank you so much for your kind words. We are always here to help. Don't forget about us for water testing or chemicals. We do have some new spa salts that make the experience just a bit nicer. Our store is located at 3819 Hawkins NE.

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Nolan Crowell
Nolan Crowell

Albuquerque pools is the only place to go for all of your pool maintenance and repair and supply needs. This company cares and has helped me maintain two high volume pools. They have a very high level of professionalism and experience. In …

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Response from business owner

Nolan, Thank you for the great review. I am so glad our guys came out to help. Tony and Conner enjoyed working with you. We are always here to help. Hope you have a great summer with your pool.

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Kristine Dodds
Kristine Dodds

Such an excellent company to do business with! Every house in our cul-de-sac uses them to open and close their pools. I needed my sand replaced in my filter and they came out quickly, completed the job well and he spent time answering all …

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Response from business owner

Thank you Kristine for your kind words. I am glad that we could get Conner out there fast. Remember we are here to help with your pool needs. Please stop by our store if you need more chemicals or a chemical check. We look forward to working with you in the future.

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Lisa Means
Lisa Means

We have lived in Rio Rancho for about 16 months and by far this company is the BEST. I had a leak in a pipe (for solar hot water) and out of 13 pool companies that I contacted, this was one of three that returned my call. They were the …

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Response from business owner

Thank you so much for the kind words. Tony is one of our best! Please call us again when you need additional work.

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JUAN CASAUS
JUAN CASAUS

Brad and the office went above and beyond to help me when my pump motor went out. They even made a house call to make sure that the new motor was wired correctly. Saved me money and were very responsive. Highly recommend!

Response from business owner

Thank you for your kind words. We are always here to help you in the future.

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Neeraj Kumar
Neeraj Kumar

Nice

Response from business owner

Thanks for taking time to leave your review, Neeraj. Don't hesitate to get in touch if we can lend a hand again. -Brad C., Business Owner

via Google
Josh Prina
Josh Prina

Brad was extremely helpful and helped me secure parts at will call, just in time for the weekend. Also gave free tech advise to me over the phone. Happy kids and wife on a 100 degree weekend!! It's nice when a human answers the dang …

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Response from business owner

It's so great to hear from you again, Josh! I'm glad to hear we were able to find all the parts you need to get your pool running smoothly again. You can always count that someone will answer the phone when you reach out to us. We love providing our community with the pool support and advice they deserve. Hope you had an amazing yet cool summer after working with us. Let me know if you need anything before the season is over. -Brad C., Business Owner

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Connie Barela
Connie Barela

After 5 seasons of having a pool, we were so frustrated because no one in the Albuquerque pool service industry seems to answer their phone or follow through on anything. Brad, the owner, has been so awesome. We made an appointment and they…

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Response from business owner

Thank you so much Connie. Much Appreciated!!

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Timothy Simmons
Timothy Simmons

This was my first experience with Abq. Pools. My last contractor had installed valves on my pump manifold that were very hard to operate and one eventually snapped off. Couldn't get him to make repairs, lots of excuses. Called Brad, he gave…

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