What Our Customers Are Saying

From 88 reviews
Holbrook Mahn
Holbrook Mahn

All of the representatives and technicians were knowledgeable and courteous. They know everything you need to keep your pool running. Highly recommended.

Response from business owner

We are pleased that you found our team both knowledgeable and polite, Holbrook! We've been committed to ensuring optimal pool conditions through comprehensive servicing. Thanks for your recommendation. For any future assistance, feel free to contact us.

Albuquerque Pools & Spas

via Google
Carol Epstein
Carol Epstein

Great service by experienced techs!

Response from business owner

We're thankful to know you had a positive encounter with our technicians, Carol! For any further needs, don't hesitate to reach out to us.

Albuquerque Pools & Spas

via Google
Judy Devlin
Judy Devlin

I had an infinity pool accessed. James was fast, friendly and very knowledgeable about all aspects of the pool. Very much appreciated!

via Google
Bob Ward
Bob Ward

Brad (Owner) and Tony G (Technician/Installer) did a fantastic job replacing our old and broken Heater. We look forward to working with Albuquerque Pools in the future for different projects. If you need anything for your pool or Hot Tub, …

read more
Response from business owner

We're pleased to know that Brad and Tony G. successfully helped you with your heater replacement, Bob. Our objective is always to deliver transparent and reliable service. We look forward to collaborating with you on future projects.

Albuquerque Pools & Spas

via Google
Jack H
Jack H

Very professional installation quick service and response to my needs.

Response from business owner

We are thankful to know you appreciated our professional and responsive installation service, Jack. Our team aims to deliver swift and effective service. See you again soon.

Albuquerque Pools & Spas

via Google
Wayne Sowell
Wayne Sowell

The two technicians that came out to inspect our pool. We’re very friendly, professional, and had a lot of good technical advice.

Response from business owner

Wayne, we're thrilled to learn that our technicians delivered the professional, friendly service we aim to provide. We hope to see you again soon.

Albuquerque Pools & Spas

via Google
John Cornett
John Cornett

Alan was phenomenal opening our pool for the season, also walking us through the options for bringing our pool to the modern age. No one is more pool literate!

Response from business owner

We're delighted Alan could assist with your pool and offer valuable insights, John. We look forward to your next visit.

Albuquerque Pools & Spas

via Google
Nathan Munoz
Nathan Munoz

They showed up when they said they would, Technicians were very knowledgable and answered all my questions and were very efficient with their time and mine. Will be using them again!!👍 Albuquerque Pool gets 5 stars!

Response from business owner

Thank you so much. I will let the guys know.

via Google
Cassandra Morrison (ABQ Lady Realtor)
Cassandra Morrison (ABQ Lady Realtor)

This company did an amazing inspection on a pool and pool system. Very reasonable price. Super quick response. Amazing report and suggested resolution. I strongly recommend Albuquerque Pools & Spa.

Response from business owner

It's great that you found our pool inspection service thorough and affordable, Cassandra. Our team prioritizes prompt responses and detailed reports to keep our clients informed and satisfied. It's reassuring that our proposed solution met your needs. Thanks for the recommendation. We're here to assist you.

Albuquerque Pools & Spas

via Google
m kueker
m kueker

We just moved to our house, and it had a more complex pool/spa than we’ve had before. Connor came by for ‘pool school’, and he was very helpful and friendly. Will definitely use ABQ pools for everything we need here!

Response from business owner

We're thankful that Connor could help with your pool needs! Our team is always prepared to deliver a friendly and efficient service. Remember to stop by our store during the off-season for all your pool care necessities. We look forward to your next visit.

Albuquerque Pools & Spas

via Google
Kevin Martin
Kevin Martin

These folks are fantastic!!! Tony and Mike are always friendly and very professional. Tony has been maintaining our pool for 6 years. From winterizing to installing new smart timers he knows his stuff. Best pool shop in town!

Response from business owner

We're glad to know that you appreciate Tony and Mike's service, Kevin! Their professionalism and friendliness are a testament to our dedication to superior service. We're proud to have handled your pool maintenance, including solutions like smart timer installations. We are here to assist you.

Albuquerque Pools & Spas

via Google
Webneko
Webneko

Other shops did not show for appointments but these guys were very polite, fast, and I learned a lot about my pool while the tech was here. I plan to call them again in the spring.

Response from business owner

Webneko, it's great to know that our team could assist you swiftly and professionally. Our aim is to deliver quick, reliable service while educating our customers on their pool's specifics. We're ready to serve you again in spring.

Albuquerque Pools & Spas

via Google
Nicole Pennington
Nicole Pennington

Bill was very knowledgeable and made sure we understood everything about the pool. We enjoyed talking with him and will use this company for any future pool needs.

Response from business owner

We're pleased to know you had a positive experience with Bill and appreciated his expertise, Nicole. Our team is committed to keeping our customers well-informed about their pools. For future needs, remember that we provide comprehensive pool service and white glove cleaning for both residential and commercial pools.

Albuquerque Pools & Spas

via Google
Cathy Chavez
Cathy Chavez

James is very professional and takes the time to explain everything clearly. He was not in a rush to get done and leave. Thank you James. 🙂

Response from business owner

I will pass this on to James. Thank you so much.

via Google
Michael
Michael

Brad was very patient and clear in describing the results of his pool inspection at a house I'm considering buying, and his inspection report was detailed and thorough. I would certainly use Brad and Albuquerque Pools for any repairs/…

read more
Response from business owner

Michael, we're glad to know about your positive experience with Brad. His thoroughness and clarity reflect the qualities we value. We stand ready to assist with any pool repairs or replacements you require.

Albuquerque Pools & Spas

via Google
Jenna Martinez
Jenna Martinez

Very friendly and knowledgeable

Response from business owner

We're glad to know that you found our team both friendly and knowledgeable, Jenna! Since 1977, we've upheld high standards in pool maintenance, repairs, and replacements. We’re here for your future needs.

--Albuquerque Pools & Spas

via Google
Kathy Trombino
Kathy Trombino

Albuquerque Pool gets 5 stars! They showed up when they said they would, answered all my questions and concerns and always very polite and efficient. Will be using them again next pool season!!👍

Response from business owner

Kathy, so glad we could take care of all your pool needs this summer! Can't wait until the next time we get to make your pool sparkle.

via Google
Troy Myers
Troy Myers

Thank you for the prompt inspection!!!

Response from business owner

Thanks for the support, Troy! Efficient service is what we're all about, so don't hesitate to reach out for the quick, knowledgeable assistance you deserve anytime. -Albuquerque Pools & Spas

via Google
Michael Pingrey
Michael Pingrey

I had an in-ground vinyl pool liner pulling loose from its track. ABQ pools & spas fixed it for me.

Response from business owner

Say goodbye to that loose liner, Michael. Now you can enjoy your pool even more for the rest of summer! If you need another fix down the line, we're only a phone call away.

via Google
Jean Crowder
Jean Crowder

Love the dependable & prompt service & expertise. Definitely recommend

Response from business owner

I will let Jimmy know. Thank you very much!

via Google
Robert Spitz
Robert Spitz

Showed up on time and showed me things about my pool that I was never shown. Very knowledgable.

Response from business owner

Thank you very much.

via Google
Rafael Aspeitia
Rafael Aspeitia

Excellent, right on time and professional.

Response from business owner

Thank you very much!

via Google
Amanda Rollie Kandel
Amanda Rollie Kandel

Everyone at ABQ Pools & Spas has been friendly and helpful, especially the folks in the field with whom we've interacted the most. Grosvenor conveys a wealth of knowledge, and both James and Jimmy have provided solid work, lots of cost-…

read more
Response from business owner

Amanda, thanks for trusting us to help with your pool. It's great that we could impress you with our knowledgeable service, solid work, and cost-effective solutions. If we can lend a hand in the future, please call us.

via Google
Nowell Bradley
Nowell Bradley

Called to inquire about a couple of things, and they were excellent to deal with over the phone.

via Google
RJ Garcia
RJ Garcia

Very punctual. Did a very good job in detecting the leak, and explaining it to me, and explaining my options.

Response from business owner

Thank you so much. I will pass it on to your technician.

via Google
Joe Chavez
Joe Chavez

I am so impressed with the customer service from the office to in the field. Chaze and Mark are so informative and take the time to show you how your pool equipment works. They are always on time and professional. I’ve tried several other …

read more
Response from business owner

Thank you very much.

via Google
Harvey Horwitz
Harvey Horwitz

Well done as usual

via Google
Michael Haney
Michael Haney

As a newer pool owner the tech was able to walk me through the basics of pool ownership and maintenance. Great service for a reasonable price!

Response from business owner

We love working with you. Thanks for the kind words.

via Google
Maddi Witte
Maddi Witte

They are very attentive and pay attention to detail. Friendly and helpful. I would highly recommend this company to all your pool needs.

via Google
Gregory Hill
Gregory Hill

I was getting air in my pump. Conner came out and fixed the problem very quickly and gave some great advice which is needed cause I’m a new pool owner. Thank you!

via Google
Curtis Porter
Curtis Porter

Grosvenor was great. Glad I found you guys.

Response from business owner

We will let him know. Thank you very much.

via Google
Daniel Chavez
Daniel Chavez

Great service will use them for the rest of my life

Response from business owner

Thank you, I will let Conner know.

via Google
Carol Gordon
Carol Gordon

Had a pool service in Texas and when we moved to New Mexico I was told that all pool companies are bad. How wrong they were! Tony came and changed Foir ball valves in just an hour and will be back to open my pool. Price was great and …

read more
Response from business owner

We love Tony also! Thank you for your kind words. I will let him know.

via Google
John McCormack
John McCormack

As a local Realtor I called on Albuquerque Pools and Spas to handle a very short notice request of covering a pool for safety reasons and to comply with an appraisal. Brad sent a crew out the very next morning even in the rain. Thanks so …

read more
Response from business owner

John it is always a pleasure working with you. Thank you very much!!

via Google
Chris Ruddy
Chris Ruddy

Good Service. Very knowledgeable technician.

Response from business owner

It is always a pleasure doing work for you. My guys always look forward to going to your property. Thank you for your kind words.

via Google
Phan Dao
Phan Dao

Tony came to fix broken pipe and replace the sand filter with a cartridge filter. They did a professional job on a cold day.

Response from business owner

Like you we appreciate Tony's skills and Professionalism. Thank you for the kind words.

via Google
Rick C
Rick C

Showed up earlier than scheduled, Connor and co-worker very Profesional and knowledgeable and the price quoted for work done was less than others, so far seems they did a great job, would recommend to anyone.

Response from business owner

Thank you very much. We will make sure that Conner and Josh are aware of your great review.

via Google
Douger Opie
Douger Opie

We moved to New Mexico this year. Albuquerque pools and spas sent out a technician that helped us get started with our new pool, show us how to maintain it, and then came back out to winterize it. We have called them several times with …

read more
via Google
Bo Knox
Bo Knox

The staff here is very knowledgeable and friendly. As someone who is very new to owning a spa, I was worried I was doing the wrong things. The gentleman that helped me gave me the supplies and advice and now we are enjoying the heck out of …

read more
Response from business owner

Always a pleasure to help out. If you have any question please feel free to call or stop by. 505-296-8063

via Google
Daniel Chavez
Daniel Chavez

Th service was excellent although delayed due to back ordered parts.

via Google
brittany Bernardin
brittany Bernardin

We really enjoy Albuquerque Pool and Spas. They are very timely, professional and knowledgeable. Every time they are quick to show up and help us with any pool needs. They know their pools.

via Google
Norman Currier
Norman Currier

Technician arrived on time was professional and had my pump up and running in and hour. Best part they can put them morning after I called them. Will get my repeat business..

Response from business owner

Thank you, it is very much appreciated!!

via Google
hymers
hymers

I called Friday to get our new pool winterized and Michael was there Monday morning. Pleasant informative and competent, he worked through the entire process answering questions clearly. He finished by cleaning up equipment and setting …

read more
Response from business owner

Thank you very much.

via Google
Randy Huntsman
Randy Huntsman

We are first time pool owners, Albuquerque pools have been a great resource and their customer service is outstanding!

via Google
David Phillips
David Phillips

The display panel on my old Raypak swimming pool heater died, and AP&S swapped out the old panel for a new one. The company responded promptly, and the service tech was careful to keep me informed about what he was doing.

via Google
Anita Garcia
Anita Garcia

Albuquerque Pool were very prompt and thorough. The pool inspection was promptly returned within 24 hours. Highly recommend

Response from business owner

Thank you it's always a pleasure doing business with you.

via Google
Joshua Escobedo
Joshua Escobedo

Abq pools and spas were great they scheduled us as soon as they could and came out to remedy our broken valve. Work was done in a timely fashion. Techs were nice and knowledgeable. Great service.

via Google
john grasinger
john grasinger

Got our equipment up and running with quick and efficient service

We’ll definitely call them again!

via Google
Juanita Wilson
Juanita Wilson

My initial inspection and reinspection experience was great! Great service great communication! When I did have questions, the response was very quick! Highly recommend!

via Google
Heather Philpot
Heather Philpot

Professional, affordable, and same day service! The tech who installed our new motor for pool pump was knowledge, friendly and answered all my questions. They definitely earned us as returning customers!!!! Thank you!!

via Google
rocky buchignani
rocky buchignani

We have used Albuquerque Pools and Spas for several years now and we have never been disappointed. They do a great job at a fair price.

via Google
Betty Davis
Betty Davis

Very professional and expert service. The inspector took time to explain the equipment and was thorough in his inspection. Highly recommend.

via Google
Shannon McAlexander
Shannon McAlexander

Great Experience! They were able to get us in quickly after another company had postponed our pool opening by a month. Grosvenor was amazing!! Professional, thorough and on time! We are fairly new to having a pool so he was able to provide …

read more
Response from business owner

Shannon, we’re glad you were pleased with our work. We appreciate you taking a moment to leave this review and show your support. We'll always be here when you need us! -Brad C., Business Owner

via Google
Rebecca Trujillo
Rebecca Trujillo

Our pool heater broke and when I called Albuquerque pools and spas I spoke with Tracy who was very friendly and helpful over the phone my husband then called her the next day to make an appointment they got us in right away and their …

read more
Response from business owner

Rebecca, we're glad we could help out! If you need anything else in the future, you know where to find us. -Brad C., Business Owner

via Google
Mason Karnas
Mason Karnas

Professional and timely. Great family owned service and repair company. I’d recommend them

Response from business owner

Mason, we appreciate you taking a moment to leave this review and show your support. We'll always be here when you need us! -Brad C., Business Owner

via Google
Peter Peterson
Peter Peterson

Great experience all around, from getting a quote to the work being completed. Had them replace my liner in my pool and everything looks amazing. Will definitely call them again if I ever need more work done on my pool. Everyone was super …

read more
Response from business owner

Peter, we’re glad you were pleased with our work. We appreciate you taking a moment to leave this review and show your support. We'll always be here when you need us! -Brad C., Business Owner

via Google
Ron
Ron

Always there to help. Much appreciated!

Response from business owner

Thank you for this review, Ron. Feel free to reach out if there's anything else you need. -Brad C., Business Owner

via Google
Darlene Kamplain
Darlene Kamplain

Love these guys! They are always so helpful and have great customer service. Definitely definitely recommend!!

Response from business owner

We're thrilled our expert service and friendly staff has turned you into a loyal customer, Darlene. We appreciate you taking a moment to leave this review and show your support. We'll always be here when you and your pool need us! -Brad C., Business Owner

via Google
Mike Solma
Mike Solma

These guys are Pro’s!!! Very informative and helpful! I will be using them anytime I have a pool issue from now on, two thumbs up 👍👍

Response from business owner

Mike, thanks for taking a moment to show your support. We'll always be here to provide friendly and professional service when you need us. -Brad C., Business Owner

via Google
Del Maverick1
Del Maverick1

I have a small indoor therapeutic pool/hot tub. I have used Albuquerque Pool and Spa several times and they are very professional and know what they are doing. They also have a store that has pool supplies at a good price. Family owned and …

read more
Response from business owner

Del, thanks for taking a moment to show your support. We'll always be here to provide friendly and professional service when you need us. -Brad C., Business Owner

via Google
Jim Hudson
Jim Hudson

Nice doing business with knowledgeable folks. Prompt and efficient. Recommended.

Response from business owner

Jim, thanks for taking a moment to show your support. We'll always be here to provide friendly and professional service when you need us. -Brad C., Business Owner

via Google
Jenny Wagner
Jenny Wagner

Fast, friendly, efficient, and a great price!

Response from business owner

Thank you and good luck with your move.

via Google
Rafael Aspeitia
Rafael Aspeitia

Very quick in response, pump replaced. Very helpful in getting pool fixed

Response from business owner

Rafael, we're glad we could help out! If you need anything else in the future, you know where to find us. -Brad C., Business Owner

via Google
Joe Gomez
Joe Gomez

These guys know what they are doing when it comes to swimming pools and spas.

Need them back to do some more work.

Response from business owner

Joe, we're happy to know you were impressed with our work on your pool! Just let us know when you're ready for us to come back to help with more. Take care. -Brad C., Business Owner

via Google
Noetic Force
Noetic Force

Great service!

Response from business owner

Noetic, we're grateful for this review. If you need anything, please feel free to contact us. -Brad C., Business Owner

via Google
Becky Alvarado
Becky Alvarado

Company was timely and professional.

Response from business owner

Becky, we're grateful for the excellent review! If we can lend a hand again, be sure to contact us. -Brad C., Business Owner

via Google
James Thomas
James Thomas

The technician that came and looked at the pool was very clear in explaining all the functions of the equipment. He arrived on time and most thorough.

Response from business owner

James, we're glad we could help out! If you need anything else in the future, you know where to find us. -Brad C., Business Owner

via Google
Robert Coleman
Robert Coleman

Even though they are extremely busy, Brad is very responsive. Of course there are different companies you can choose for your pool needs, each time I choose this company I am satisfied.

Update: completely satisfied with the …

read more
Response from business owner

Thank you for your kind words. I will let our as know how happy you are. Thank's again. Brad

via Google
Tim Tourville
Tim Tourville

These are my go to guys want to comes to pools.

Response from business owner

Thank you for your support, Tim. If there's anything you need, just be sure to let us know. -Brad C., Business Owner

via Google
greg brown
greg brown

The Technician Tony was great. Very professional and knowledgeable

Response from business owner

Greg, thanks for taking a moment to show your support. We'll always be here to provide friendly and professional service when you need us. -Brad C., Business Owner

via Google
Gene B.
Gene B.

My pool pump when out a few days before we had company coming over for the weekend. I explained my situation to Brad, and he sent a Tech out to repair the pump the same day at a very reasonable price.

Response from business owner

Gene, we’re glad you were pleased with our work. We appreciate you taking a moment to leave this review and show your support. We'll always be here when you need us! -Brad C., Business Owner

via Google
Christie Shultz
Christie Shultz

ABQ Pool & Spas was a great company! The inspector was on time, friendly, and efficient!

Response from business owner

Thank you so much 💓

via Google
Sam B.
Sam B.

Very punctual and professional, fixed my pool heater and gave me some valuable advices.ty, will definitely use the services of Albuquerque pool and spas again.

Response from business owner

Sam, thank you.

via Google
Prabhat K Singh
Prabhat K Singh

GReat and prompt service

Response from business owner

Thank you for taking time to show your support! Feel free to let us know if there's ever anything else you need. -Brad C., Business Owner

via Google
H G
H G

Service and price were good. Job was done professionally with all employees and owner of company personable and nice. Only issue that dropped review one star was scheduling, not returning of phone calls to schedule and one no show for …

read more
Response from business owner

Thank you so much for your positive response. We will be here for you.

via Google
Laura
Laura

This inspection was very responsible and thorough along with being well detailed about repairs and their cost. Thank you so much for your professionalism

Response from business owner

Laura, we’re glad you were pleased with our work. We appreciate you taking a moment to leave this review and show your support. We'll always be here when you need us! -Brad C., Business Owner

via Google
V Pav
V Pav

Great service. Reasonable price. On time, did what they said, quickly and properly and even came back and fixed a new unrelated minor issue at no charge. This is our second time using them and have been very satisfied! They are now our "go…

read more
Response from business owner

Thank you so much for your review. Please call us at any time we are here for you.

via Google
Tristan Kumar
Tristan Kumar

Good people good products

Response from business owner

Thank you for all your support, Tristan. Let us know if there's anything else you need. -Brad C., Business Owner

via Google
Dana Liolios
Dana Liolios

Wonderful experience and Brad (the owner) was totally hands on as well as being patient with all my questions regarding my new vinyl liner. He was extremely professional as well as personable. He was very helpful and knowledgeable with over…

read more
Response from business owner

Dana, we’re glad you were pleased with our work. We appreciate you taking a moment to leave this review and show your support. We'll always be here when you need us! -Brad C., Business Owner

via Google
diane albert
diane albert

I bought a Saluspa on Amazon. In a few days it wouldn't heat. I left a message on Albuquerque Pool and Spa after hours. They immediately texted me. They troubleshooted with me on phone. They suggested filter was clogged. They were correct! …

read more
Response from business owner

Thank you so much for your kind words. We are always here to help. Don't forget about us for water testing or chemicals. We do have some new spa salts that make the experience just a bit nicer. Our store is located at 3819 Hawkins NE.

via Google
Nolan Crowell
Nolan Crowell

Albuquerque pools is the only place to go for all of your pool maintenance and repair and supply needs. This company cares and has helped me maintain two high volume pools. They have a very high level of professionalism and experience. In …

read more
Response from business owner

Nolan, Thank you for the great review. I am so glad our guys came out to help. Tony and Conner enjoyed working with you. We are always here to help. Hope you have a great summer with your pool.

via Google
Kristine Dodds
Kristine Dodds

Such an excellent company to do business with! Every house in our cul-de-sac uses them to open and close their pools. I needed my sand replaced in my filter and they came out quickly, completed the job well and he spent time answering all …

read more
Response from business owner

Thank you Kristine for your kind words. I am glad that we could get Conner out there fast. Remember we are here to help with your pool needs. Please stop by our store if you need more chemicals or a chemical check. We look forward to working with you in the future.

via Google
Lisa Means
Lisa Means

We have lived in Rio Rancho for about 16 months and by far this company is the BEST. I had a leak in a pipe (for solar hot water) and out of 13 pool companies that I contacted, this was one of three that returned my call. They were the …

read more
Response from business owner

Thank you so much for the kind words. Tony is one of our best! Please call us again when you need additional work.

via Google
JUAN CASAUS
JUAN CASAUS

Brad and the office went above and beyond to help me when my pump motor went out. They even made a house call to make sure that the new motor was wired correctly. Saved me money and were very responsive. Highly recommend!

Response from business owner

Thank you for your kind words. We are always here to help you in the future.

via Google
Neeraj Kumar
Neeraj Kumar

Nice

Response from business owner

Thanks for taking time to leave your review, Neeraj. Don't hesitate to get in touch if we can lend a hand again. -Brad C., Business Owner

via Google
Josh P.
Josh P.

Brad was extremely helpful and helped me secure parts at will call, just in time for the weekend. Also gave free tech advise to me over the phone. Happy kids and wife on a 100 degree weekend!! It's nice when a human answers the dang …

read more
Response from business owner

It's so great to hear from you again, Josh! I'm glad to hear we were able to find all the parts you need to get your pool running smoothly again. You can always count that someone will answer the phone when you reach out to us. We love providing our community with the pool support and advice they deserve. Hope you had an amazing yet cool summer after working with us. Let me know if you need anything before the season is over. -Brad C., Business Owner

via Google
Connie Barela
Connie Barela

After 5 seasons of having a pool, we were so frustrated because no one in the Albuquerque pool service industry seems to answer their phone or follow through on anything. Brad, the owner, has been so awesome. We made an appointment and they…

read more
Response from business owner

Thank you so much Connie. Much Appreciated!!

via Google
Timothy Simmons
Timothy Simmons

This was my first experience with Abq. Pools. My last contractor had installed valves on my pump manifold that were very hard to operate and one eventually snapped off. Couldn't get him to make repairs, lots of excuses. Called Brad, he gave…

read more
via Google